Corona Virus (COVID-19) Information from Online Coins & Collectables

Corona Virus (COVID-19) Information from Online Coins & Collectables

March 23, 2020

For all our valued customers, we would like to update you all on how we are operating in light of recent events. Please note that the situation is very fluid and details may change as time passes so we will endeavour to update you as soon as anything changes. Unfortunately recent events in NSW and Lismore have resulted in the following;

  • Online Coins & Collectables is still operating and all staff are still employed. Some staff have chosen to change how they work to suit their own needs. This will mean that some orders may take longer to process but as always we will do the best we can to promptly dispatch all orders.
  • We will be reducing the stock holdings we have and focusing on core products in an attempt to minimise overheads. We will also be seeing delay in restocks from our suppliers. Please be patient if we do not immediately have what you need, we will do our best to meet your needs.
  • Our retail shop is still open BUT we will not allow customers to enter the store. We are happy to take your orders by phone, email etc. and either drop them to your car kerbside, or for orders over $50.00 we will ship FREE too our customers on the North Coast of NSW.
  • Over these difficult times we will be offering some specials and sales to keep business flowing. Please support my staff if you can with your purchases and please do not hesitate to contact us an make a reasonable offer on something for us to consider.

I do not enjoy having to make these decisions, but I feel they are the right ones moving forward to protect my customers and staff.

With Thanks, Andrew Mitchell, Proprietor