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Shipping
Online Coins will ship all orders to a daytime street address within Australia at a flat shipping rate of $11.95, this postage service will be at the discretion of Online Coins. In some instances delivery to parcel lockers, post office boxes, regional and remote locations or similar may be prohibitive and will contact you regarding this if required. If you live outside an east coast city or large regional location, please request a quote before ordering. This is especially the case for larger and bulkier items (Express Post option is for delivery addresses and orders up to 2kg within the Australia Post Express network. If you order does not suit we will contact you.) For more details please read our Terms and Conditions.
Returns/Cancellations
Online coins offers refunds on purchases within 30 days of purchase, provided items are returned in original sale condition and at the buyers expense and are subject to our Terms and Conditions. Please shop carefully! If you cancel, return or reduce an order, an amount for non refundable fees from our payment providers will apply. We may also apply an administration fee of $10 or 10% of order value (whichever is greater) at our discretion. This includes if you place multiple orders for items with a limit placed on them. Extra or Multiple orders, Fraudulent orders, Inappropriate and orders from the use of third party software tools that give an unfair advantage will be cancelled less any fees paid and a $10 or 10% (whichever is greater) processing fee deducted from the refund (Please note: Preorders cannot be cancelled within 30-days of the official release of the product).